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Leveraging Social Media to Improve IT Agility and Performance

February 3, 2011 by Vaughan Merlyn

Overview To become a “Next Generation Enterprise” – or simply to get the maximum competitive advantage from Information Technology – requires changes to IT services and capabilities and a different way of managing IT. The reasons for this include: The IT products and services that must be delivered for an NGE are quite different from […]

‘Social’ IT Management – Part 1

January 31, 2011 by Vaughan Merlyn

I want to use a multi-part post to discuss some ideas and report on recent experiences in bringing a ‘social’ approach to managing Information Technology. First, some context. The Rise of Enterprise 2.0… The term Enterprise 2.0 first surfaced in 2006, attributed to Harvard Business School Professor Andrew McAfee. Wikipedia defines Enterprise 2.0 as: the […]